For any return request motivated by a quality issue, client would be instructed to send pictures of the spotted defects to our email, as to allow us to validate the fact product is indeed defective. Please email us with a tracking number of your return. Once we receive your return package, we will refund or exchange items for you.

Exchanges are only accepted for obviously incorrect products sent. Reasons such as different colors are not considered an incorrect product' if colors are subject to individual products, camera images and computer monitor differences. An obvious color difference would be if you ordered an orange bag and received a black bag-this is obviously an incorrect product sent, and is eligible for an exchange.

14-day money-back guarantee.